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Customer Service

Characteristics of Good Customer Service

15 Fabulous Customer Service Traits to Rule in Word of Mouth Marketing

April 14, 2023April 13, 2023 by Divyaa Dua

A blog on customer service that covers the important characteristics requires for you to make acquisition and retention of customers your piece of cake.

Categories Customer Service, Operations, Startups
Customer Retention Strategies

9 Customer Retention Strategies to Increase Brand Loyalty and Profits

March 10, 2023February 16, 2023 by Saurabh Chede

Read this blog to skyrocket your business and revenue by using effective customer retention strategies.

Categories Customer Experience, Customer Service, Must Read, Sales 1 Comment
Customer experience statistics

79+ CX Stats to Drive Your Customer Experience Strategy in 2023

January 12, 2023 by Manasi Shah

For brands considering it as a strategy this year, check these customer experience statistics out.

Categories Customer Service
Customer service terms you must know about

30+ Customer Service Terms to Know to Make Your SaaS Successful

December 8, 2022September 1, 2022 by Mehul Fanawala

Moving beyond the typical customer experience world, this blog talks about customer service terms and its definitions.

Categories Customer Service
Importance of CRM for businesses

Importance of CRM: Why Your Business Needs it From Day 0?

December 8, 2022August 11, 2022 by TCC Team

Customer satisfaction can only be achieved through customer relationship management (CRM). Read this blog to know how.

Categories Customer Service, Marketing, Must Read, Sales
CX metrics for B2B SaaS

How Can Customer Experience (CX) Metrics Earn You More Profits?

November 17, 2022June 24, 2022 by TCC Team

Customer Experience is an amalgamation of all the interactions that client has with the brand.

Categories Customer Service, Industry Trends 2 Comments
What makes customer service important in the B2B SaaS industry?

9 Reasons Why Customer Service is Important for Businesses [with Real Life Examples]

February 4, 2023May 12, 2022 by Mehul Fanawala

Customer service is crucial for the growth of a business and neglecting it can be disastrous.

Categories Customer Service 1 Comment

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