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Mehul Fanawala

Why the Customer Isn’t Always Right (And How to Handle It)

November 1, 2024October 29, 2024 by Mehul Fanawala

The customer isn’t always right—and here’s how to handle it. See how to protect your team and boost customer service quality.

Categories Customer Support, Entrepreneurship
how to build a sales pipeline for SaaS?

Your Ultimate Guide to Building a Scalable SaaS Sales Pipeline

October 29, 2024October 25, 2024 by Mehul Fanawala

An in-depth look at building a scalable SaaS sales pipeline—from lead qualification to post-sale engagement.

Categories Sales, Startups 3 Comments
A-Z of customer service strategy

Customer Service Strategy 101: An A-Z Playbook for Business Growth

October 18, 2024October 15, 2024 by Mehul Fanawala

This A-Z guide covers everything from communication to scalability. Master the art of customer service strategy and see your business thrive!

Categories Customer Support, Startups

Stop Fearing Cold Calls! How to Win at B2B Cold Calling

October 16, 2024October 11, 2024 by Mehul Fanawala

Cold calling isn’t dead—it’s evolving. Find out how to adapt your B2B cold calling techniques for better results.

Categories Sales 1 Comment
Red flags of sales prospects

5 Red Flags That Tell You It’s Time to Walk Away from a Prospect

October 17, 2024September 24, 2024 by Mehul Fanawala

Not every lead is worth your time. Here are 5 clear signs a prospect isn’t a good fit and why walking away can save your business.

Categories Sales
why hire a fractional chief customer officer?

The Top 10 (+1) Benefits of Hiring a Fractional Chief Customer Officer for Your Brand

October 23, 2024September 13, 2024 by Mehul Fanawala

Is your brand struggling with customer experience? A fractional Chief Customer Officer might be the game-changer you need. Explore the top 11 reasons to hire one.

Categories Startups
Sales enablement vs sales engagement

Sales Enablement vs Sales Engagement: Understanding the Key Differences

January 2, 2025September 3, 2024 by Mehul Fanawala

Sales Enablement and Engagement aren’t the same. Dive into this guide to understand their differences and why they’re both crucial for sales teams.

Categories Sales

Maximizing Customer Stickiness in B2B SaaS: A Complete Guide

October 23, 2024August 27, 2024 by Mehul Fanawala

Enhance customer stickiness with these essential tactics designed specifically for B2B SaaS companies.

Categories Customer Support
Benefits of hiring a fractional cso (chief sales officer)

13 Strategic Advantages of Hiring a Fractional Chief Sales Officer (CSO)

October 23, 2024August 23, 2024 by Mehul Fanawala

Learn how a Fractional Chief Sales Officer can drive sales growth, enhance your team, and bring high-level expertise to your company.

Categories Sales, Startups 2 Comments
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  • Consulting
    • RevOps
    • Startup Growth
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    • SEO Agency
  • Fractionals
    • CMO
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  • Case Study
    • OnRes
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    • Aruti
    • Zintlr
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    • About
    • Why TCC?
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