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Customer Support

How to improve your net promoter score?

7 Underestimated Tactics to Skyrocket Your Net Promoter Score

September 12, 2023 by Mehul Fanawala

Discover the game-changing NPS strategies most B2B SaaS firms neglect, and why implementing them can set you leagues apart.

Categories Customer Support, TCC Recommends 1 Comment
Understanding various customer service channels and how to pick the right ones for your business

From Phone to Chat: Choosing Your Customer Service Channels Wisely

August 26, 2023 by Mehul Fanawala

Learn how to navigate options for customer service channels & select the perfect mix that suits your customers’ needs and preferences.

Categories Customer Support
How Can B2B Brands Build Customer Trust?

How Can B2B Brands Build Customer Trust? [5 Practical Strategies]

August 10, 2023June 22, 2023 by Mehul Fanawala

A B2B business has opportunity of building trust with their customers in every interaction. Our blog answers the “how” you just asked.

Categories Customer Support, TCC Recommends
How to improve customer lifetime value (CLV)?

What is Customer Lifetime Value? Tips to Improve CLV for B2B SaaS

August 11, 2023May 30, 2023 by Mehul Fanawala

Learn how to measure and improve Customer Lifetime Value (CLV) to drive profitability and customer loyalty.

Categories Customer Support, Revenue Operations
How does work culture and employee experience impact customer experience?

How Does Employee Experience Impact Customer Experience?

August 10, 2023May 13, 2023 by Manasi Shah

Read the blog to know how employee experience impacts customer experience.

Categories Customer Support, Revenue Operations, TCC Recommends
Characteristics of Good Customer Service

15 Fabulous Customer Service Traits to Rule in Word of Mouth Marketing

August 22, 2023April 13, 2023 by Divyaa Dua

A blog on customer service that covers the important characteristics requires for you to make acquisition and retention of customers your piece of cake.

Categories Customer Support, Revenue Operations
Is Customer Experience important?

What is Customer Experience? Solid Reasons that Prove the Gravity of CX

August 10, 2023March 16, 2023 by Manasi Shah

Unlike popular opinion, the customer experience has been the talk of the town forever. But, should brands focus on it?

Categories Customer Support
Customer Retention Strategies

9 Customer Retention Strategies to Increase Brand Loyalty and Profits

August 14, 2023February 16, 2023 by Saurabh Chede

Read this blog to skyrocket your business and revenue by using effective customer retention strategies.

Categories Customer Support, Sales 1 Comment
Customer experience statistics

100 CX Stats to Drive Your Customer Experience Strategy in 2023

July 11, 2023January 12, 2023 by Manasi Shah

For brands considering it as a strategy this year, check these customer experience statistics out.

Categories Customer Support
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  • Home
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