From Phone to Chat: Choosing Your Customer Service Channels Wisely
Learn how to navigate options for customer service channels & select the perfect mix that suits your customers’ needs and preferences.
customer service
15 Fabulous Customer Service Traits to Rule in Word of Mouth Marketing
A blog on customer service that covers the important characteristics requires for you to make acquisition and retention of customers your piece of cake.
9 Customer Retention Strategies to Increase Brand Loyalty and Profits
Read this blog to skyrocket your business and revenue by using effective customer retention strategies.
30+ Customer Service Terms to Know to Make Your SaaS Successful
Moving beyond the typical customer experience world, this blog talks about customer service terms and its definitions.
Importance of CRM: Why Your Business Needs it From Day 0?
Customer satisfaction can only be achieved through customer relationship management (CRM). Read this blog to know how.
7 Customer Experience Metrics for B2B SaaS that Amplify Profitability
Customer Experience is an amalgamation of all the interactions that client has with the brand.
The Importance of Customer Service: 9 Reasons Why It Matters for Your Business
Customer service is crucial for the growth of a business and neglecting it can be disastrous.